Published on May 11, 2024

Successfully operating a short-term rental in Quebec isn’t just about getting a permit; it’s about mastering three distinct and interconnected layers of regulation.

  • Provincial Law: The non-negotiable CITQ registration and its associated requirements are the foundation of legal operation.
  • Municipal Bylaws: City and borough-specific zoning rules can override provincial allowances, making location paramount.
  • Co-ownership Declarations: Your condo syndicate has the final say and can ban rentals at any time, regardless of other permissions.

Recommendation: Before investing a single dollar, conduct thorough due diligence on all three regulatory levels for your target property to build a defensible and truly compliant business.

The allure of Quebec’s tourism boom is undeniable. From the historic streets of Old Montreal to the slopes of Mont-Tremblant, the demand for unique travel experiences presents a golden opportunity for property investors. The idea of turning a property into a profitable short-term rental on platforms like Airbnb seems like a straightforward path to generating significant revenue. However, beneath this opportunity lies a complex and unforgiving regulatory landscape, where a single misstep can lead to crippling fines of up to $50,000.

Many aspiring hosts believe that compliance is as simple as getting an official registration number or buying a special insurance policy. They follow generic advice, only to find themselves entangled in legal battles with their municipality or condo syndicate. The common knowledge about getting a CITQ number or declaring income is just the tip of the iceberg. These individual rules are parts of a much larger, interconnected system that many investors fail to grasp until it’s too late.

But what if the key to success wasn’t just ticking boxes on a checklist, but understanding the very system itself? The secret to legally profiting from the Quebec tourism boom lies not in just following the rules, but in mastering the intricate interplay between provincial law, municipal zoning, and private co-ownership governance. This is how you build a defensible operation that is not only profitable today but resilient for years to come.

This guide breaks down that system. We will move beyond the surface-level advice to provide a step-by-step framework for achieving true operational compliance. From securing your CITQ number to navigating the tax labyrinth and automating your operations, you will gain the expert-level knowledge needed to invest with confidence and turn Quebec’s strict regulations into your competitive advantage.

How to Obtain Your CITQ Classification Number Step-by-Step?

Obtaining a registration number from the Corporation de l’industrie touristique du Québec (CITQ) is the absolute, non-negotiable first step to legally operating a short-term rental. This isn’t an optional guideline; it’s the cornerstone of provincial law. With enforcement dramatically increasing, operating without a valid, displayed CITQ number is a direct path to severe penalties. The government’s goal is to professionalize the industry, and data shows the strategy is working; in early 2024, an impressive 90 per cent compliance rate was recorded for listings on major platforms. This means that if you’re not registered, you stand out as a target for auditors.

The application is not a simple form submission; it’s a process that validates your property and operation meet provincial standards for safety and transparency. It requires you to assemble specific documents and prepare your property for official review. Thinking of this number as a simple license is a mistake; it’s a certificate of compliance that signals to guests and authorities that you are a legitimate operator. The process can take several weeks, so it must be initiated long before you plan to accept your first booking.

To navigate this crucial process without errors, a systematic approach is essential. The following checklist outlines the key milestones in the CITQ application journey, from securing the right insurance to registering for lodging taxes. Following these steps methodically will ensure your application is complete and processed as efficiently as possible.

Your Action Plan: The CITQ Application Process

  1. Obtain a minimum of $2 million in civil liability insurance from a provider licensed in Canada, as this is a prerequisite for the application.
  2. Schedule the property inspection with the CITQ and make any necessary upgrades to meet all safety and habitability standards required by the corporation.
  3. Once approved by the CITQ, register with Revenu Québec to create an account for collecting and remitting the mandatory 3.5% Lodging Tax on every booking.
  4. Create your detailed listing on platforms like Airbnb and VRBO, ensuring your new CITQ certificate number is prominently displayed as required by law.
  5. Establish a system for filing regular tax returns (Lodging Tax, GST/QST) and set a calendar reminder to renew your CITQ permit every two years to maintain compliance.

Can You Only Rent Your Main Home on Airbnb in Montreal?

This question reveals the critical concept of regulatory interplay in Quebec. The province may set a baseline rule, but municipalities have the power to enact stricter bylaws. In Montreal, the rules are not uniform across the island; they are a complex patchwork of borough-specific zoning. While the provincial law generally allows for the rental of a principal residence, certain Montreal boroughs have completely opted out. This means an investor cannot simply assume their property is eligible based on provincial law alone.

For example, the boroughs of Lachine, Saint-Laurent, and Saint-Léonard explicitly prohibit the use of a main residence for short-term tourist rentals. In these areas, the municipal decision overrides the provincial allowance. In other boroughs that do permit it, there are still numerous regulations to follow regarding frequency, signage, and neighbourhood nuisance. This decentralized approach is a significant risk for uninformed investors who might purchase a property only to discover its intended use is illegal in that specific zone.

This zoning fragmentation makes due diligence at the municipal level as important as at the provincial level. Before purchasing or listing a property, you must verify the specific regulations of its borough. This information is typically available on the borough’s website or by contacting its urban planning department. Ignoring this step is one of the most common and costly mistakes made by Airbnb hosts in Montreal.

Abstract representation of Montreal neighborhood zones with colored districts

This visual metaphor of distinct zones highlights the reality on the ground: Montreal is not one market, but a collection of micro-markets with their own rules. A strategy that is profitable and legal in Le Plateau-Mont-Royal could be prohibited in a neighbouring borough. Understanding this map of regulations is fundamental to building a defensible operation in the city.

GST/QST on Airbnb: When Do You Need to Start Charging Taxes to Guests?

Once you are legally registered with the CITQ, your next compliance challenge is taxation. This is another area where many new hosts make critical errors. In Quebec, a short-term rental operator may be required to manage up to three different taxes: the provincial Lodging Tax, the federal Goods and Services Tax (GST), and the Quebec Sales Tax (QST). Each has its own rules and thresholds for application, making it essential to understand your obligations to avoid future penalties and back-taxes.

The Lodging Tax is the most straightforward: a rate of 3.5% must be charged on the price of every overnight stay shorter than 31 nights. This is a mandatory tax for all CITQ-registered establishments, and platforms like Airbnb often collect and remit it automatically. However, you should always verify this is being handled correctly. The situation with GST and QST is more nuanced. You are only required to register for, collect, and remit these taxes if your total worldwide taxable revenues (including, but not limited to, your rental income) exceed $30,000 CAD in a single calendar quarter or over four consecutive quarters. This is known as the “small supplier” threshold.

The consequences of failing to comply are severe. Revenu Québec and the Canada Revenue Agency are actively auditing the sector. Between April 2023 and March 2024, the province’s crackdown resulted in over $5 million in fines issued to non-compliant owners. This figure underscores the financial risk of ignoring your tax obligations.

The following table, based on data from a recent analysis of Quebec’s tax framework, breaks down the different tax requirements for clarity.

Quebec Short-Term Rental Tax Obligations
Tax Type Rate Threshold/Application
Lodging Tax 3.5% Applied to all bookings shorter than 31 nights for registered establishments.
GST (Federal) 5% Mandatory if your total annual revenue exceeds the $30,000 small supplier threshold.
QST (Provincial) 9.975% Mandatory if your total annual revenue exceeds the $30,000 small supplier threshold.

Why Your Standard Home Policy Won’t Cover Airbnb Guest Damage?

A frequent and dangerous assumption among new hosts is that their standard homeowner’s insurance policy or the “Host Guarantee” provided by platforms like Airbnb will cover them in case of an incident. This is fundamentally incorrect and exposes the host to massive financial and legal risk. The core issue is the distinction between personal and commercial activity. As soon as you begin renting your property for short-term stays, you are engaging in a commercial enterprise, which is almost always an exclusion in a standard home insurance policy.

This creates a significant liability gap. If a guest is injured on your property—for instance, by slipping on an icy staircase—or if they cause significant damage, your personal insurer will likely deny the claim, leaving you personally responsible. Furthermore, Quebec law is explicit on this matter. As highlighted directly on Airbnb’s own platform, the legal requirement goes far beyond what they offer.

In Québec, the operator of a tourist accommodation establishment under the Tourist Accommodation Act must take out and maintain civil liability insurance for at least $2,000,000 CAD per claim that covers bodily injury and property damage caused in the course of operation of the establishment. The coverage afforded by the Host Liability Insurance Policy does not satisfy this requirement.

– Airbnb Help Centre, Quebec Regulations Guide

This legal mandate means you must secure a specific commercial liability insurance policy or an endorsement from a provider that explicitly covers short-term rental activities. Companies like Aviva, April, and Square One offer specialized products for the Canadian market designed to fill this liability gap, covering everything from property damage to guest injuries and even loss of rental income.

Macro shot of an icy metal exterior staircase, symbolizing liability risk in Quebec winter.

The treacherous conditions of a Quebec winter perfectly illustrate this risk. A simple patch of ice can become the source of a multi-million dollar lawsuit that your standard policy will not cover. Investing in the correct insurance is not just a suggestion; it is a legal requirement and a fundamental part of protecting your assets.

Keyless Entry and Cleaning Crews: How to Automate Your Rental from A to Z?

Once your legal, tax, and insurance frameworks are in place, the focus shifts to operational compliance and efficiency. For an investor, particularly one managing a property remotely, automation is not a luxury; it’s a necessity for profitability and scalability. A fully automated system ensures a seamless guest experience, reduces management overhead, and helps protect your property, especially in a demanding climate like Quebec’s.

The core of a modern automation stack begins with access control. Smart locks with keyless entry are a game-changer. They eliminate the need for physical key exchanges, a major logistical headache. More importantly, systems like RemoteLock allow you to generate unique, time-sensitive access codes for each guest and cleaning crew member. This dramatically increases security, as codes expire automatically after checkout, preventing unauthorized re-entry. It also creates a digital log of who enters the property and when, providing an invaluable record in case of disputes.

A Word from a Quebec Host

The value of a compliant and well-managed operation is best summarized by those on the front lines. One host shared their experience: “Getting the CITQ certificate was a pain, but it’s just the cost of doing business here. The city is really cracking down, so it’s not worth the risk of operating illegally.” Another veteran host advised: “My biggest tip is to start the permit application ASAP. It can take weeks or even months… And make sure you have all your ducks in a row with insurance, fire safety, etc.” These testimonials confirm that preparation and systemization are the keys to long-term success.

Beyond access, automation can extend to nearly every aspect of the rental, with a particular focus on “winter-proofing” for the Quebec market:

  • Smart Thermostats: Integrated thermostats (like Nest or Ecobee) can be programmed to automatically lower the heat after checkout and warm the unit up just before the next guest arrives, saving significant energy costs.
  • Leak and Freeze Sensors: In a climate where pipes can burst, smart water leak and freeze sensors are a crucial investment. They can send an instant alert to your phone, allowing you to prevent a minor issue from becoming a catastrophic and expensive flood.
  • Noise Monitoring: Devices that monitor decibel levels (without recording audio, to respect privacy) can alert you to an unauthorized party, allowing you to intervene before it leads to neighbour complaints or property damage.

By investing in these technologies, you transform a high-maintenance property into a streamlined, semi-passive asset. This allows you to focus on guest communication and strategy rather than day-to-day logistics.

Buying a Condo for Airbnb: The Risk of sudden Syndicate Bans

For investors eyeing condominiums, there is a third, often overlooked layer of the regulatory interplay: the declaration of co-ownership and the power of the syndicate of co-owners. Many buyers mistakenly believe that if the municipality allows short-term rentals and they have a CITQ number, they are in the clear. However, the syndicate has the ultimate authority to permit or prohibit this activity within the building.

A syndicate can vote to amend the building’s by-laws to ban all rentals under 31 days (or even longer periods) at any time. This means an investor could purchase a condo, furnish it, and obtain their permits, only to have their business model rendered illegal overnight by a vote from their neighbours. This risk of a sudden ban is one of the greatest threats to a condo-based Airbnb investment in Quebec. The Organisme d’autoréglementation du courtage immobilier du Québec (OACIQ), the province’s real estate regulator, is very clear on this hierarchy.

The lessor of a residence located in a building held in divided co-ownership must provide a copy of the declaration of co-ownership allowing the use of the residence for tourist accommodation purposes or, if not, the authorization of the syndicate of co-owners.

– OACIQ, Airbnb-type short-term tourist rental restrictions

This statement confirms that the co-ownership declaration is the governing document. Before making an offer on a condo, an investor’s number one priority must be to conduct a thorough review of this document with a notary or lawyer. You are looking for any clauses that restrict rentals. If the declaration is silent or ambiguous, the next step is to review the minutes of past syndicate meetings to gauge the residents’ sentiment towards short-term rentals. Do not rely on the seller’s or real estate agent’s verbal assurances. You need written proof that the activity is explicitly permitted.

Interestingly, there is a nuance regarding properties classified as a “principal residence.” Provincial law gives these licenses special status, sometimes allowing a host to operate even in a borough with commercial bans. However, this provincial “loophole” does not override a private co-ownership agreement. The syndicate’s rules almost always have the final say within the walls of the building.

Offering Wine to Guests: The Legal Pitfalls of “Welcome Baskets” in Quebec

In the competitive world of short-term rentals, hosts are always looking for ways to stand out. A “welcome basket” with local treats is a popular strategy to garner 5-star reviews. However, in Quebec, including a bottle of wine or local craft beer in that basket can inadvertently place you in violation of provincial alcohol laws. This is a perfect example of a well-intentioned gesture leading to a compliance pitfall.

The key issue is that even if you are “gifting” the alcohol, it is being provided as part of a commercial transaction—the rental of your property. This activity falls under the jurisdiction of the Régie des alcools, des courses et des jeux (RACJ). Providing alcohol as part of a service without the appropriate liquor license can be interpreted as an illegal sale. Hosts often believe that since they aren’t charging for the bottle directly, they are exempt. This is a misunderstanding of the law.

To legally offer alcohol to guests, you would likely need a specific type of permit from the RACJ, a process that is often complex and designed for hotels and restaurants, not individual rental operators. The penalties for violating these regulations can be steep, and pleading ignorance is not a valid defense. It’s another layer of regulation that demonstrates how a hospitality business, even a small one, is subject to a wide range of laws beyond just accommodation.

The safer and smarter approach is to focus on non-alcoholic local products. A welcome basket featuring Quebec-made maple syrup, local cheeses, artisanal bread, or premium coffee achieves the same goal of delighting your guests without exposing you to legal risk. You can also provide a curated list of nearby SAQ (Société des alcools du Québec) locations or local microbreweries where guests can purchase these items themselves. This provides a valuable local tip while keeping your operation firmly on the right side of the law.

Key Takeaways

  • Compliance is Systemic: Legal operation in Quebec requires mastering the interplay of provincial (CITQ), municipal (zoning), and private (condo syndicate) rules.
  • Insurance is Non-Negotiable: A standard home policy is void. You are legally required to have a minimum $2M commercial liability policy specifically covering short-term rentals.
  • Due Diligence is Paramount: Before investing, you must get written confirmation that your target property is permitted at all three regulatory levels to create a defensible business.

Hospitality in Quebec: Why Experience-Based Stays Are Outperforming Standard Hotels?

After navigating the labyrinth of regulations, the final step is to build a truly successful business. In Quebec’s mature tourism market, simply providing a clean bed is no longer enough. The most profitable short-term rentals are those that move beyond mere accommodation to offer an authentic, experience-based stay. This is where savvy hosts who have built a solid operational compliance foundation can truly shine and outperform traditional hotels.

Travelers today, especially in a destination as culturally rich as Quebec, are seeking immersion. They want to live like a local, not just visit. An Airbnb can offer what a hotel cannot: a unique space embedded in a real neighbourhood, complete with local character. A successful host acts as a curator of that experience. This means providing a thoughtfully designed space that reflects Quebec’s “joie de vivre,” offering hyper-local recommendations (the best poutine spot, the hidden-gem microbrewery, the quietest hiking trail), and creating an atmosphere of genuine hospitality.

Cozy Quebec cabin interior with a person holding a hot drink, evoking a local experience.

Despite the tough regulations, the financial incentive for getting it right is substantial. According to market data from Airbtics, the average occupancy rate in a prime market like Quebec City is a strong 70%, with top-performing listings generating an average annual revenue of up to $42,354. This demonstrates that there is significant profitability within constraint. The high barrier to entry created by the regulations means that compliant, high-quality operators face less competition from illegal or sub-par listings. Compliance, therefore, becomes a competitive advantage.

Ultimately, the regulations force hosts to professionalize. By treating your rental as a genuine hospitality business—focusing on legal compliance, operational efficiency, and, most importantly, an outstanding guest experience—you position yourself not just to survive in Quebec’s market, but to thrive. You are selling more than a room; you are selling a piece of the authentic Quebec experience, and that is a product with enduring demand.

By conducting meticulous due diligence and implementing a robust compliance framework from day one, you can confidently invest in Quebec’s vibrant tourism market and build a profitable, resilient, and highly-rated short-term rental business.

Frequently Asked Questions About Short-Term Rentals in Quebec

Is Airbnb allowed in Quebec?

Yes, Airbnb is allowed in Quebec, but it is strictly regulated. All hosts are required by law to obtain a registration number from the CITQ (Corporation de l’industrie touristique du Québec) and must display this number on all of their online listings. Operating without this number is illegal and subject to significant fines.

Can running an Airbnb be profitable in Quebec?

Yes, running an Airbnb can be very profitable in Quebec. The province is a world-class tourist destination with high demand in major cities like Montreal and Quebec City, as well as in popular nature and ski regions like Mont-Tremblant and Charlevoix. According to data from AirDNA, these popular markets maintain high average daily rates (ADR) and occupancy levels for compliant, well-managed properties.

What are the most significant new rules from Bill 25?

The most significant changes for Airbnb hosts in Quebec came from Bill 25, which took full effect on September 1, 2023. The two main impacts are: platform accountability, where platforms like Airbnb are now legally required to verify the validity of a host’s CITQ number before a listing can be active, and significantly increased fines for non-compliance to deter illegal operations.

Written by Amelia Côté, Hospitality Consultant and Short-Term Rental Expert. She helps property owners maximize revenue through Airbnb, boutique hotels, and glamping operations while ensuring full legal compliance.